Installed a new 2-gang nail on box with 2 new duplex outlets. Installed a new 15A AFCI/GFCI Eaton CH breaker to supply our new outlets for the tankless water heater that was currently being installed.
Electrical repair in Raleigh, Cary and Apex
Dead outlets, tripping breakers, flickering lights and burning smells, diagnosed and repaired properly for homes across Raleigh, Cary, Apex and the Triangle.
- 4.8★★★★★280 Google reviews
- 2013Serving the Triangle since
- 1-yearwarranty on all work
When to call us
- Part of the house lost power but the breaker isn't tripped
- A breaker or GFCI keeps tripping
- Lights flicker or dim
- An outlet or switch is warm, buzzing, sparking or smells like burning
Troubleshooting is where experience shows. We test methodically, from the panel to the breaker to every device on the circuit, until we find the real cause: a loose connection, a failed breaker, or wiring someone got wrong years ago.
If something smells like burning or is hot to the touch, turn that circuit off and call or text us. If you see smoke or flames, call 911.
What the work involves
Tracing the fault is most of a repair. A dead outlet is often caused by a tripped GFCI elsewhere on the circuit or a loose connection in a box upstream, not the outlet itself.
Fixing it properly means replacing the failed device, breaker or section of wire, and correcting anything unsafe we find along the way, such as an outlet on a breaker that’s too large for it.
How we do it
- We ask what happened and when. A tripping breaker that only trips with two appliances running points somewhere different than one that trips at random.
- We test at the panel and along the circuit with meters rather than swapping parts until something works.
- We explain what we found, in plain English, and fix it once you agree.
In one Cary home a circuit had lost its neutral somewhere in the walls. We broke the circuit into segments and tested each one until we found the bad connection, rather than rewiring the whole run.
What affects the cost
- How long it takes to find the fault; an intermittent problem takes longer than one that’s always there
- What the fix turns out to be: a device, a breaker, or a section of damaged wire
- Access to the wiring, such as attic, crawlspace or finished walls
- Whether the fix uncovers other work that has to be corrected for safety
Permits
Most repairs that replace a device or breaker like for like don’t need a permit. Repairs that replace wiring or add a circuit usually do, and we pull it. Each town page lists the right office.
Where we do this work
From our office in Cary, we serve homes and businesses across the Triangle, most often in Raleigh, Cary and Apex, and in nearby towns including Durham, Chapel Hill, Holly Springs, Morrisville, Fuquay-Varina and Wake Forest.
Common questions
How quickly can you come out for a repair in Raleigh, Cary or Apex?
We're based in Cary, so Cary, Apex and Raleigh are close by. Call or text and we'll give you the earliest time we can get there.
What should I do if I smell burning from an outlet?
Turn off the breaker for that circuit, stop using the outlet, and call us. If you see smoke or flames, call 911.
Why do I have dead outlets when no breakers are tripped?
Most often it's a tripped GFCI outlet somewhere else on the circuit, or a loose connection in a box upstream. We trace it with testers rather than guessing.
Do you work on older homes?
Yes. We regularly correct older wiring, reversed polarity and missing protection in homes across the Triangle.
More of our repair and troubleshooting work
Replaced a 60-amp GFCI breaker, Cary
What customers say about our repair and troubleshooting work
4.8 on Google from 280 reviews
Bobby was quite knowledgeable and got the problem sorted. Thanks!
Greg L., Wake Forest September 2026
Found the problem quickly and then fixed it!
William M., Raleigh September 2026
Wow! Spencer and Juan came to my home and were very knowledgeable about the issues I was having with my breaker box. They were also very prompt, kind and honest. Roy Electric highly recommend!
Kathleen, Apex September 2026
I am very pleased with Roy Electric as a whole. I had them go through all my outlets and switches, as well as lights and fixtures to make copper connections to what was mostly aluminum wiring throughout my house. They scheduled me quickly and got the work completed in a timely manner.
Hunter met with me first to go through the house and everything. He fixed an outlet on the spot and took the extra time to open and identify some outlets that that were already good, and this saved me some money. I have to give a big thank you and much praise to Spencer.
Spencer was my primary tech assigned to me. He is a huge asset to this company and I can't thank him enough for being so focused and truly putting in maximum effort on this job.
Spencer spent probably 8 or 9 hours in my attic, tracing wire from multiple junction boxes, replacing them all and making sure everything was traced properly. The way the boxes and wire were originally installed and ran were a total mess.
If you own a house that was built before 1970, It's very likely the way things were done back then and probably though the early 90s just weren't done to a very good and modern standard. I'd give these guys a call.
Benjamin L., Apex September 2026
Have been trying to get a electrical repair done on my property for 4 months with moat big name companies putting the project off to the side and giving mutiple excuses as well. Roy electric, Hunter, Bobby and crew communicated thoroughly and left me with no questions needing to be asked.
They also did exactly what they said they were gonna do from the start. Great service!
mitchell B., Raleigh September 2026
Spencer was on time, very personable and he solved the problem quickly - I would hire this company again for any electrical issue.
Debra P. August 2026
Recent repair and troubleshooting projects in Raleigh, Cary and Apex
Troubleshot an existing 15A receptacle circuit and identified a standard 15A receptacle being supplied by a 30A 240V circuit breaker.
We repaired a round fixture box that was holding a small chandelier. troubleshot a receptacle with no power.
Replaced 6-2 Romex for 6-2 SEU feeding a new Tesla EV charger, properly grounded a 1900 box for an electric stove & installed a breaker lock on the 2-pole 40A Eaton BR breaker feeding the electric stove.
Need an electrician?
Call or text our office, or send us the details and a photo and we'll follow up to schedule a visit.